4 Reliable Fixes for a Successful Enterprise Mobility Solution (Including Secure File Sharing)
by Michael Fiorenza on April 12, 2016
Whether for better, for worse, or for something we haven't yet figured out -- mobile is here in the enterprise, and here to stay. That means that businesses have to establish smart MDM (mobile device management) policies to determine how they're going to deliver a positive UX (user experience), how they're going to overcome compatibility issues (among legacy systems, Apple and Android, and other systems and platforms), and most of all -- how the enterprise, its data, and its users and user devices are all going to stay safe in the mobile environment. Here's how it works.
1. Centralizing Your Data Storage
When you centralize data storage, you make it easier for all of the workers and customers to get access, but you also limit the number of systems you have to monitor, making it easier for IT to stay on top of security.
There are numerous reasons for consolidating data in the mobile IT environment, including:
• Centralization makes all data readily available to all users and devices (dependent, of course, on access level) for optimal network performance.
• Centralization eliminates the data silos that make it difficult (sometimes outright impossible) to share data and gain transparency among departments and across the enterprise.
• Centralization makes it much easier to assure that all of the data is backed up and can be restored if need be.
• Centralization makes it easier to secure the data, because there is only a single environment to be monitored and maintained.
2. Utilizing the Potential of Enterprise Mobile Apps
There are two ways that enterprises can benefit from developing their own mobile apps. First, they can empower their mobile workforce, and second, they can use mobile apps to connect with their customers. Mobile apps increase customer engagement and make it easier for customers to advertise for you via social sharing. Mobile apps for workers can increase productivity and even improve worker morale.
3. Making the Investments Necessary for a Positive User Experience
Happy users tell others about their experiences. This can make it easier for you to garner new customers or to lure top workers into your ranks. Unhappy users ... well, they tell others about their experiences, too.
One of the main issues that can derail the best laid mobile device strategies is poor performance. Just like a well-built mobile app can improve customer satisfaction and worker performance, a negative UX can do the opposite as it damages your customer's image of your brand and drives worker productivity and job satisfaction down. Many companies find it helpful to leverage additional IT resources in the cloud, so that they can improve UX and network performance without the hardware and personnel investments it takes to build what's needed on premises.
4. Empower Worker Collaboration with Secure File Sharing Tools
Email, instant messaging, chat, and social media are excellent forms of customer communications (and are essential in this age of the mobile consumer). But these methods aren't well-suited to worker communications.
• You need a consolidated method of secure file sharing in case worker correspondence is needed for litigation.
• You need a consolidated method of secure file sharing so that worker correspondence is transparent and there is accountability.
• You need a consolidated method of secure file sharing so that everyone is on the same page. With email, chat, text, etc. it's too easy for workers to be using an old version of a memo or document -- throwing off the entire workflow process.
When it comes to collaboration and sharing files among workers, no solution is more powerful than the Azure cloud plus FAST™. Learn how it works with this overview of CloudFAST™.